Industry Practices

With more than 20 million passengers cruising each year, the global cruise industry is committed to ensuring that our guests enjoy a memorable vacation that not only meets their expectations, but exceeds it. Learn how cruise lines around the world are going the extra mile to provide their valued guests with a safe, healthy and secure shipboard environment.
        


Cruise Industry Passenger Bill of Rights

The Members of the Cruise Lines International Association are dedicated to the comfort and care of all passengers on oceangoing cruises throughout the world. To learn more about the Cruise Industry Passenger Bill of Rights, click here or read Christine Duffy's article in International Cruise and Ferry Review here.

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The Cruise Industry and Water

The cruise industry has a vested interest in protecting our oceans around the world. Members of the Cruise Lines International Association are dedicated to enhancing their environmental programs and practices to help conserve our global waters. To learn more about the cruise industry and water, click here.

Global Cruise Industry Operational Safety Review (OSR)

Cruising is one of the safest forms of leisure transportation, thanks to the global cruise industry’s longstanding commitment to safety, strict regulations and vigorous enforcement mechanisms. In keeping with the cruise industry’s efforts to continuously improve operational safety, the global cruise industry voluntarily launched the Cruise Industry Operational Safety Review (Review) that provided a comprehensive assessment of the critical human factors and operational aspects of maritime safety. The Review resulted in 10 wide-ranging policies that all exceed current international regulatory requirements. 

To learn more, read the Global Cruise Industry Operational Safety Review Executive Summary

Cruise Industry Policies

CLIA members have adopted a wide range of practices in the areas of safety and security, environmental stewardship, health and welfare, and worker protections. The cruise industry has an ongoing commitment to continue to undertake initiatives that foster a safe, secure and healthy cruise ship environment for passengers and crew while protecting the communities, the ports and the waters where we operate.

To learn more, visit Cruise Lines International Association

International Maritime Organization (IMO)

In addition to the industry's efforts to set self-regulatory standards, cruise lines also follow the International Maritime Organization's (IMO) multiple conventions.  IMO Conventions provide guidance relating to various maritime subjects, including pollution regulation, training and safety and security. These international standards hold all ships to the same high standards and provide a mechanism for enforcement.

To learn more, click here to see the full list of IMO Conventions.

Cruise Industry Awards and Recognition


As the global cruise industry continues to provide the best guest experiences and community benefits, organizations around the world are taking note.  International standardization groups and maritime organizations have all recently named a cruise line as the recipient of top honors and awards, depending on the scenario. Charitable foundations also name cruise lines as valuable partners in their work across the globe. As these organizations continue to recognize the best in class, a number of cruise lines have found themselves as recipients of industry awards in the past year.

To learn more, click here to read about all of the outside recognition our industry is receiving. 

Black Swan Exercise Practices Safety at Sea 

In April 2013, the global cruise industry , Bahamas government officials and the U.S. Coast Guard collaborated on the Black Swan Exercise, a three-day joint offshore emergency exercise in Freeport, Bahamas that will test emergency response and evacuation procedures involving cruise ships, medical treatment operations, and land-based passenger care facilities. The exercise was used to maintain and build upon a strong track record of continuous improvement in safety.

To learn more, click here to read the full story and see pictures of the training.

Costa Deliziosa Rescues Passengers From Sinking Yacht

In January 2014, the cruise industry and a local coast guard worked together to provide for passenger safety.  Answering the emergency call from Portugal’s Delgada Coast Guard, the Costa Deliziosa saved eight passengers from a sinking yacht in the middle of the Atlantic Ocean. Though the cruise vessel was just starting its 100-day “Around-the-World” journey and heading for the Caribbean, the ship’s captain immediately answered the call of duty and traveled 170 miles off route to rescue the distressed yacht passengers through dangerous weather conditions. Costa Deliziosa’s successful operation is just one of the many ways in which the cruise industry actively aids search and rescue efforts within the wider maritime community.  Find out more about the rescue here.